We understand that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits Our Site and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and Our obligations under the law.
This Policy (together with our website terms, terms of engagement and cookie policy) applies to Our use of any and all data collected by us in relation to your use of Our Site. Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
About Us
www.crispaccountancy.co.uk (“The Website”) is a Website operated and owned by Crisp Accountancy Ltd (“We”, “Us”). We are registered in England and Wales under company number 10227004. Our registered office address is 5 Forum Place, Fiddlebridge Lane, Hatfield, Herts AL10 0RN. Our VAT number is 266 5227 89.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Crisp Accountancy Ltd.
What Data Do We Collect?
Some data will be collected automatically by Our Site (for further details, please read our Cookie Policy), other data will only be collected if you voluntarily submit it, for example, when signing up for our newsletter, completing a contact form or signing up to our services. Depending upon your use of Our Site, We may collect some or all of the following data:
- name
- business/company name
- job title
- profession
- rate of pay
- contact information such as email addresses and telephone numbers
- a record of any correspondence between us
- demographic information such as post code, preferences and interests
- financial information such as credit / debit card numbers
- IP address (automatically collected)
- web browser type and version (automatically collected)
- operating system (automatically collected)
- a list of URLs starting with a referring site, your activity on Our Site, and the site you exit to (automatically collected)
How Do We Use Your Data?
We use your data to provide the best possible services to you. This includes:
- Providing and managing your Account
- Providing and managing your access to Our Site
- Personalising and tailoring your experience on Our Site
- Supplying Our services to you
- Personalising and tailoring Our services for you
- Responding to communications from you
- Supplying you with email newsletters that you have subscribed to (you may unsubscribe or opt-out at any time)
- Market research
- Analysing your use of Our Site and gathering feedback to enable Us to continually improve Our Site and your user experience
With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, telephone, text message or post with information, news and offers on Our services.
We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services that may be of interest to you and We or they may contact you about these by post or telephone. If you do not want Us to use your data in this way, or to pass your details on to third parties for marketing purposes, please contact us at the details below.
How and Where Do We Store Your Data?
Some or all of your data may be stored or transferred outside of the European Economic Area (“the EEA”). You are deemed to accept and agree to this by using Our Site and submitting information to Us. If We do store or transfer data outside the EEA, We will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the EEA and under the Data Protection Act 1998. Such steps may include, but not be limited to, the use of legally binding contractual terms between Us and any third parties We engage and the use of the EU-approved Model Contractual Arrangements.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Do We Share Your Data?
We may share your data with other companies in Our group. This includes Our holding company and its subsidiaries.
We may sometimes contract with third parties to supply services to you on Our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales and other information. All such data will be anonymised and will not include any personally identifying information. We may from time to time share such data with third parties such as prospective investors, affiliates, partners and advertisers. Data will only be shared and used within the bounds of the law.
In certain circumstances We may be legally required to share certain data held by Us, which may include your personal information, for example, where We are involved in legal proceedings, where We are complying with the requirements of legislation, a court order, or a governmental authority. We do not require any further consent from you in order to share your data in such circumstances and will comply as required with any legally binding request that is made of Us.
What Happens If Our Business Changes Hands?
We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Data provided by users will, where it is relevant to any part of Our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the data for the purposes for which it was originally collected by Us.
In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.
Links to Other Sites
This Privacy Policy applies only to your use of Our Site. It does not extend to any websites that are linked to from Our Site (whether We provide those links or whether they are shared by other users). We have no control over how your data is collected, stored or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
Your Rights
You have the right to ask for a copy of any of your personal data held by Us (where such data is held) on payment of a small fee which will not exceed £10. Please contact Us for more details using the contact details below.
You can unsubscribe from our promotional email communications at any time by just clicking the unsubscribe link in any email, or by emailing us at the contact details below.
You can find detailed information about your rights under UK Data Protection legislation on the UK Information Commissioner's website at https://ico.org.uk/.
Changes to Our Privacy Policy
We may change this Privacy Policy as we deem necessary from time to time, or as may be required by law. Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Contact Us
If you have any questions about Our Site or this Privacy Policy, please contact us by email at [email protected].